Enhance Customer Service Results with an IVR System
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
2021-12-20
124117Tag: ivr
2021-12-20124117
Choosing Ecommerce Contact Center Technology: Challenges and Features to Consider
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
2020-11-11163989
Customer Service Optimisation Trends of 2020
Our experts have identified 9 important customer service trends that you should know about if you want to keep up with competitors and improve the overall customer experience. Let's take a look at how customer service is changing along with technology in 2020.
2020-06-04140003
High quality Speech Recognition is now available
We are happy to announce the high quality speech recognition for both audio call records transcription and real-time recognition scenarios.
2016-11-11143709
Introducing Gemini 2.0 Flash Live API Client and ElevenLabs Streaming TTS integration
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-3181930
OpenAI Client update: gpt-realtime GA alignment
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-1014303
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-132661
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1466901
LEAP 2025: AI, Startups, & the Future of Tech – Voximplant Is There
Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.
2025-02-0566289
Voximplant adds enhanced pipeline options for Voice AI
Voximplant now lets developers build full-cascade voice AI pipelines in VoxEngine without sacrificing turn-taking quality.
2026-03-2654
Introducing Voximplant integration with Ultravox.ai
The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
2025-05-2824700
Voximplant Kit updates. April 2025
Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.
2025-05-1529036